Dr. Santosh Sapkota

1. Master of Health Administration
   June 2009 – June 2011

Degree: June 10, 2011
Ohio University— Athens, OH, USA

2. Bachelor of Medicine and Bachelor of Surgery (MBBS)
January 1998 – July 2002

Degree: December 11, 2003
Manipal College of Medical Sciences—Pokhara, Nepal

National Innovation Center – Kirtipur, Kathmandu
June 2018 – Current

Advisor

• Worked as a North America coordinator during the COVID pandemic and assisted with the logistics of procurement of items as well the transport
• Mentoring team members leading the healthcare and other innovation projects
• Involved in networking, and collaboration with national and international organizations
• Resource management including the fundraising campaign
• Working closely with the Chairman Mahabir Pun and the board on the sustainability of the institution

University of Arizona College of Medicine – Phoenix, Arizona
May 2019 – Current

Assistant Professor of Practice, Biomedical Informatics

• Mentor Clinical Informatics fellows
• Attend Grand Rounds and department meetings
• Participate in hands-on training on Health Information Technology for the medical students

Valleywise Health – Phoenix, AZ
June 2016 – Current
Application Systems Analyst IV

• Lead Provider Efficiency Program with a primary goal to improve clinicians’ efficiency and reduce burnout.
• Keep abreast of emerging models and identify innovative workflows to achieve the objectives set by the organization
• Explore opportunities to collaborate with cross-functional teams to develop clinical integration and enhance user experience.
• Assist with analytics and development of the quality measures reports.
• Customize Epic EMR system to assist providers in meeting the requirements of the Meaningful Use, Patient-Centered Medical Home (PCMH), Physician Quality Reporting System (PQRS), Arizona Health Care Cost Containment System (AHCCC) and other participating payment model systems.
• Continuously strive in automating the process for the providers and lessen the time spent in front of the computer screens.
• Support system upgrade, test, validate and migrate the build from development to the production environment.
• Profoundly involved in a successful Epic 2017 upgrade with a responsibility of reviewing majority of the Nova Notes for the team, building and implementing Express Lanes, Refill Protocols, Dynamic APSO Notes and new features linked with improving physician efficiency significantly.

Implement HIT—Remote Position
October 2015 – May 2016
Director, Clinical informatics

• Take accountability in establishing relationships, developing clinical transformation strategies, and implementing medical informatics toward realizing the benefits of the motto of the organization “Train More in Less Time”
• Oversee the integration and utilization of the Skills and Solutions to support best practices and standardize the environment of care.
• Help in developing the targeted online training curriculum on physician EHR fluency, Clinical Documentation Improvement, Quality Measures, Meaningful Use, E &M Coding, Antibiotic Stewardships and ICD-10.
• Support multiple initiatives across the organizations from sales and marketing to training and daily client support.
• Perform impact analysis of the new functionalities and ongoing evaluation of existing functionality.
• Create physician friendly training curriculum and adjust it based on the feedback and utilization.
• Work with existing clients and their clinical leadership team to maximize the use of the training platform.
• Write regular blog posts pertinent to the EHR, ICD-10 and physician training.
• Participate in the planning of monthly and quarterly organizational goals with the CEO and help to accomplish on time.

Dignity Health—Phoenix, AZ
July 2012 – September 2015
Clinical IT Physician Liaison

• Continuously supported the implementation of clinical information systems and physician adoption associated processes throughout Dignity Health facilities.
• Oversee the integration and utilization of clinical information technology (especially Allscripts, Ambulatory Information Management (AIM), and Patient Portal) and clinical process improvement tools to support best practices and standardize the environment of care.
• Work as a clinical lead for MU -2 and ICD-10 compliant Allscripts version upgrade project.
• Member of Problem List Initiative core team responsible for providing policy and procedures surrounding patient problem list and identifying solutions within current and future EMRs to improve the quality and safety of patient care with an accurate and manageable Problem List.
• Member of Dignity Health Best Practice work group, ICD-10 Physician Champion Network, and ICD-10 mobile application selection committee member.

Kettering Health Network—Miamisburg, OH
January 2008 – August 2012
Epic Ambulatory Physician Specialist

• Demonstrated training and skills development expertise in conducting various training on Epic Ambulatory and Epic Inpatient, Canto, Haiku, MyChart, CareEverywhere as well as Medical Dragon Program.
• Took charge of facilitating advanced level physician training and tune-up classes twice a week.
• Efficiently designed SmartPhrases with SmartLink and SmartList for progress note, H & P, procedure note, and discharge note enhancing providers’ efficiency significantly.
• Effectively delivered advanced level Dragon training that improved physicians’ ability to utilize Epic EMR better and document with improved accuracy.
• Trained physicians and clinical support staffs on various criteria of meaningful use and ways in achieving objectives using Epic.
• Provided expert oversight to the Epic EMR implementation and planning, build, including go-live support, post go-live support, clinical demo, dress rehearsal, and workflow management.
• Regularly participated in the Kettering Ambulatory Physician Council to introduce new establish and develop programs for approval, and actively collaborated in different discussions of various stakeholders.
• Successfully implemented Centricity EMR from paper-based medical record system. I later helped to transition Centricity to Epic EMR system at one of the physicians group where I started my initial job for the organization.

Nanjing Medical University—Nanjing, China
April 2007 – July 2007
Academic Coordinator

• Carry out new teaching methodologies and support in the development of a new syllabus.
• Completed clinical and theory classes offered to undergraduate students.
• Assumed clinical instructor functions and rendered support to all medical students.

John H. Stroger Hospital—Chicago, IL
September 2006 – March 2007
Research Assistant

• Investigated various subject matters for the study and documented all data collected; assessed and interpreted data; and supported the preparation of research protocols.
• Facilitated studies on the use of multimedia in the treatment of diabetes, hypertension, and high cholesterol.
• Obtained the Institute for Research in Biomedicine (IRB) Certification.

Pokhara Om Hospital – Nepal
September 2004 – July 2005
Physician

• Served as the chief medical officer in the Emergency Department.
• Took charge of patients from different spectra.

Manipal Teaching Hospital – Nepal
September 2003 – September 2004
Physician

• Held full responsibility in administering and managing patients with general, regional, and local anesthesia.
• Presided over bedside clinics in support of undergraduate medical students.

Manipal Teaching Hospital and Western Regional Hospital – Nepal
August 2002 – August 2003